Privacy Policy

There are several ways you can connect with us. When you create an account, subscribe to our deals/offers, contact us online, view our email address, browse through our website, etc. When you share your authentic information with us by creating an account on Viewjoo, you show trust in your information. And we value your privacy and trust, as it is important to us. Hence, we’ve developed a Privacy Policy that covers:

• What type of information do we ask for, and why keep it?
• How do we use the information?
• The choices we offer, adding how to find and update information?

Take a moment to familiarise yourself with our Terms of Use and Privacy Policy, and do let us know if you have any questions.

This Privacy Policy reflects how we, Viewjoo, collect, process and use information of our users (hereinafter addressed as ‘you’, ‘your’, ‘yourself’). We run and manage the website www.viewjoo.com, the associated mobile application and a provider of several services in relation thereto. We offer a platform where we may list offers/deals for local services and goods which are made available by other sellers. The Privacy Policy applies to information that we collect through our website, mobile application, electronic communications or services.

We frequently update the Privacy Policy that helps create our practices and showcase new or different privacy practices, such as when we include new services, functionality or features on the Website. You can understand when this version of the Privacy Policy was adopted by referring to the Effective Date above.

By going through this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree to this, please do not use or access our Site.

By using the site, you expressly agree to our use of services and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is subject to the Terms of Use.

Sensitive Personal Data and Information (SPDI)

As per the Information Technology Act, 2000 and its successive amendments from time to time, we are required to give a disclosure of the SPDI collected by us and how we utilise it. We may keep and retain the following information from and about you if you indulge with us through the site:

• Your email address and site password.
• Your payment details, billing and delivery addresses, a debit/credit card number and a credit/debit card expiration date and/or other payment instrument details;
• Your contact number;
• Your location, website browsing patterns (e.g., through cookies) and purchase history;
• You can actively submit to us other information, or we can determine it based on your engagement with our services and site.

We get accessibility to such information when you:

• Register, subscribe, authorise the transfer of, or make an account with us ;
• Open and respond to emails.
• Submit information to apply or participate in programs provided on behalf of, or together with other sellers, co-marketers, merchants, distributors, resellers and other business partners with your consent or as necessary to provide services you have asked for;
• Explore any page online that shows our ads or content;
• Buy products or services on or via the site;
• Engage or connect with or link to the site through including social networking tools and
• Post comments to the Site.

Managing User Choices

• You can also control what kinds of personal information you decide to give us and to what extent you allow us to contact you.
• You may control your preferences relating to receiving emails and notices by means of a log-in to your account via the Site or through settings available on our mobile application.
• You may also use the subscription instructions in any of the commercial e-mails that we send you in managing your subscriptions.
• We allow you to update your subscription preferences at any time. However, please note that if and when you choose not to subscribe to, or to unsubscribe from, promotional email messages, we may be required to communicate with you through important transactional updates with respect to matters related to your account and your purchase transactions on the Site. This applies, for instance, if and when you choose not to subscribe to or to unsubscribe from the promotional messages that we mail to you through the Site.
• You hereby agree to accept any communication over the phone or via SMS from Viewjoo or its affiliates or partners with respect to the services offered by Viewjoo or as facilitated by the Viewjoo partners.
• You can control how cookies are handled in your browser through the privacy and security features. Different browsers have varying features. You can refer to the guidelines for your browser for available settings that relate to cookies or other data related to privacy or security. You can refer to the Policy for Information of Cookies for further details.
• You can also control the way your mobile device and browser share information about you and your devices with us, as well as your browser’s use of cookies on your mobile device, by changing your privacy and security settings on your mobile device. For information about these settings and how to change them, consult the instructions from your mobile service provider and your device manufacturer.
• You may also control the sharing of some of your personal data with us when you contact us through social networking sites and/or mobile applications. Please see the following paragraph and the privacy policy settings available with those social networking sites and/or mobile applications to see how you can control our permissions and how our interactivity is managed with your social networking account or mobile device.
• By signing up for personalized email newsletters with offers for local services and merchandise, we can work to make information more interesting to you, personalising newsletters to you from information you provide to us, your physical location, website browsing preferences (for instance, through cookies), or purchases or on the basis of other characteristics of our relationship with you. In all emails, you may opt out or delete the cookies using links contained in the email newsletter you wish to opt out of.

Use of information

We process personal data for the purposes of:

• Operate, maintain and improve the Site;
• Provide you with personalized direct marketing initiatives via email and direct marketing offers;
• Facilitate and process orders, such as for vouchers and other goods and services;
• Facilitate table reservation process;
• Determine whether you qualify for specific types of offers, products or services that may be of interest to you and analyse effectiveness of advertising;
• Answer your questions and respond to your requests;
• to create and study individual and group profiles, as well as customer behavior;
• Account communications, and also to convey more information about ourselves, the Sellers, and our business associates that may be of interest to you;
• Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of business partners;
• Engage in reward, survey, contest, or other promotional activities/events;
• We process your personal information for our business needs, such as management of the website, analytics, preventing fraud, and adhering to our corporate reporting obligations and Terms of Service, or for compliance with the law;
• Carry out legal obligations, resolve disputes, and enforce contractual terms;
• Enables the registration for special deals offered by merchants and other business partners via the Site, and to
• Add to other info we have about you. This helps us better understand you. This will enable us to provide you with more appealing services based on our knowledge.

Disclosure of Information

We do not engage in the business of buying or renting personal information. We do not provide your personal information to any third party, with the following exception:

• With the Sellers, so they can sell and deliver their goods to you and provide such additional services as table reservation in order to serve better;
• To report or collect payments owed to Sellers, merchants or other business partners;
• As required to fulfill contractual obligations towards you with business partners to the extent that you have purchased or redeemed a Viewjoo voucher, products or services provided by the business partner or participated in an offer, rewards, contest or other activity or program sponsored or offered through us or the Sellers on behalf of the business partner;
• With respect to a merger, acquisition, or reorganization involving a party acquiring our company or all or substantially all of our assets;
• To comply with legal obligations and government requests, or as needed for auditing and compliance purposes;
• To counter fraud or illegal activities, to defend our rights or those of our business partners or users, or in cases related to legal proceedings affecting Viewjoo;
• With your consent or as otherwise required or permitted by law.

We request that our business partners adopt and display their privacy policies. Nevertheless, as stated above, although we may provide your personal data to our business partners for the aforementioned purposes, subsequent use and processing of your personal data provided through Viewjoo by our business partners are outside our control and are covered by their respective privacy policies.

Collections of Information

We store your personal information:

• When you register, subscribe, create an account, make purchase or redeem vouchers or contact and communicate with us actively. For instance, you provide personal data to us when you contact us online for customer service and other support using self-help tools, like text, emails or by posting to online communities.
• When you engage with Site through cookies and other technologies as described in Clause as showcased in Clause below.
• With other online and offline information from our business partners who may report to us payment, collection or refund-return events.

Security of Personal Information

We use meticulous security measures to ensure the security, integrity and privacy of your personal information and to secure your personal information against unauthorised access or illegal alteration, disclosure or destruction. And for this reason, we had accessed internal reviews of the data collection, storage and processing practices and security measures, involving offering the use of a secure server to guard against unauthorised access to systems where we can keep your personal data.

However, we shall not be further responsible for any breach of security or for any actions of any third parties that receive your personal information. The site is also attached to several sites, and we are not/shall not be liable for their privacy policies or practices, as it is not in our control.

User’s Rights in Relation to Personal Data :

You can help us by keeping your personal data updated and ensuring that we can respect your choices and offer you the goods and services that are most useful to you.

You can enable, update, delete, or rectify the information you provided to us in your profile by logging into your account or contacting us at www.viewjoo.com/help/contactus.

However, we are prepared to help you in maintaining your subscriptions, closing your account and eliminating your active profile; we cannot always delete records of past interactions and transactions.

Maintaining Personal Data

You can unsubscribe from our services, newsletters and emailers at any time. However, we will keep your personal data as long as your account is active or as required to provide you services and maintain a record of your transactions for financial reporting or other compliance purposes. Also, we will store your personal data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Social Site Features

The site might hold connections to areas where you may be able to publicly post information, communicate with others, like on discussion boards or blogs, review products and merchants and submit your own authentic content. Before posting to these areas, please go through our Terms of Use thoroughly. All the information you post may be visible to anyone with internet access, and any information you add in your posting may be read, collected and used by others.

Linking Via Social Networks

We provide social networking users the chance to engage with friends and to share on social networks. If you are logged into both the Site and a social network account with your Viewjoo account (this will happen automatically if the email addresses match), if the mail addresses aren’t identical, we ask you if you want to link them, and you must authorise that you control the accounts.

Privacy Policies of the Third Parties

This Privacy policy only looks after the collection, processing and use (including disclosure) of information by us via your engagement with the Site. Other Websites that may be accessible through the links from the Site that may have their own privacy policies and personal information collection, processing, use, and disclosure practices. Our business partners may also have their own privacy policies. We encourage you to familiarise yourself with the privacy policies offered by these parties before providing them with information or taking advantage of a sponsored promotion or offer.

Cookies

• Constant: By employing our website or mobile app (‘site’), using services offered on this site or receiving our emails, you agree to use cookies in accordance with this cookies Policy’.
• Intent: This Privacy policy is formed on how we and third parties we authorise, use cookies when you engage with our Site or the service provided through the Site. Our Privacy Policy explains what we do (and don’t do) with the information, involving any personal data we may collect about you.

Types of Cookies

Our Site primarily uses the following four types of cookies:

• Operations-based Cookies: These cookies are important for the operation of our site. Because of it you can browse and use our site. If you disable these cookies, the site will not work accordingly.
• Performance-based Cookies: These cookies store all the information about how visitors use the site and monitor Site Performance.
• Functionality-based Cookies: These cookies are utilized to understand and remember your preference.
• Advertising Preference-based Cookies: We provide you alternatives about receiving interest-based ads from us. For this, we enable third parties to deliver tailored advertising content on our Site and/or on third parties and applications. These third-party cookies are used to acknowledge your type of interest in the advertisement and content submitted to you, along with more reliable ads based on your activities on your site.

We do not have proper access to or control of third-party personalized advertising cookies or the information; they store. Third parties maintain any information that they collect through cookies they place in accordance with their privacy policies.

• Cookies and Browser Settings: You may be capable of avoiding specific cookies by configuring your browser settings or choosing direct with parties that run and control cookies.
• Cookies in Emails: Our emails hold cookies that track whether you open our emails and whether you click any links under them. The cookies which are used in our emails to look after these behaviours are unique to others and are not kept on your computers or mobile devices.

Android App Permissions Required to Use Different Features in Our App

We require the below permissions to be used in the android app to get a better experience and to use all the features in the app.

• Account Identity & Contacts: We use it to let you connect with a Facebook account. It enables you to see which of your friends have liked or checked in at a certain merchant outlet.
• Location: To provide location-specific functionality, like restaurants or outlets near you.
• SMS: We need to send and receive SMS permissions so we can read your SMS and auto-populate the one-time password received on your mobile number for payment authentication during transactions.
• Call Phone: We require access to make phone calls through the app. You can call restaurants, spa/salon outlets, etc., directly through the app.
• Phone State: This permission is used to detect your Android ID, which we use to uniquely identify every user and map user-related activities. Using these details, we also prevent any transaction-related fraud.
• Storage: This permission enables local caching of data on your device to speed up and improve your browsing experience. We do not store any confidential data as part of this permission.
• Vibrate: This permission is used to alert you to an incoming notification.
• Geo-Services: This permission is used to notify you that you have entered a city hotspot, where various merchant outlets are offering deals.
• Maps: This permission is used to show you the exact location of merchant outlets on a Google map; it also helps you navigate and assess the distance from your current location.
• Boot-Complete: If your phone restarts, we use this permission to detect whether you have entered a location hotspot in the meantime, so we can trigger a notification informing you of it, along with deals in the area.
• Network: To connect to the Internet and networks in proximity of the User for the App to function.
• Install Shortcut: The Viewjoo App shortcut is automatically created by the User upon installation.
• Wake Lock for Background Works: In case of multiple background services, your Device shall require these background works from time to time.

iOS App Permissions Required To Use Various Features in Our App

In order to have a better experience and to use all features in the app, we need the following permissions to be used in our IOS app:

• Account Identity & Contacts: We use it to let you connect with a Facebook account. It enables you to see which of your friends have liked or checked in at a certain merchant outlet.
• Location: To provide location-specific functionality, like restaurants or outlets near you.
• Camera and Microphone: To scan QR codes and/or any other codes, vouchers, etc. on the App.
• Gallery: To use, access, and upload photos, videos, or selfies for ratings, feedback, participation, testimonials, etc.

Contact Us

As per the Information Technology Act , 2000 as modified from time to time, and the Rules made thereunder, if you have any queries related to our Privacy Policy, you may connect us at the details mentioned below :

Company Name: Viewjoo

Physical Address:

Email Address:

Business Hours: